Carriers

Bell Tried to Prevent Oshawa Outage that Affected 5,000 Customers

Bell has shared more details about its service outage caused in Oshawa, Ontario, due to a third-party construction company. The company outlined the timeline and what happened in an email to iPhone in Canada. On Monday, May 6th, a significant disruption occurred in southern Oshawa due to a fibre cut caused by a construction company...

Freedom Mobile Offering $45/40GB Global Roaming Plan to Some Customers

Freedom Mobile is offering up a special roaming plan for select customers, priced at $45 per month. The company has been sending out targeted emails to select customers, explaining they can “stay connected across 81 international destinations with 40GB of data for only $45/month after Digital Discount." Normally, this plan costs $45/month with only 15GB...
planhub

Here are Rogers, Telus, Bell Cellphone Plan Changes from May 8

Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus and Bell, from our partner PlanHub. As always, the promos and plans may change at the last minute, but here they are as of Wednesday, May 8, 2024. Bell Noticeable price changes: Deal on Galaxy S24 series,...

CRTC Denies Quick Decision on ‘Big 3’ Fibre Network Sharing

The Canadian Radio-television and Telecommunications Commission (CRTC) has rejected a request by Bell and several independent internet providers for an expedited decision that would block incumbents from using competitors' fibre networks to deliver services. According to CRTC secretary-general Marc Morin, the petition, filed in March, lacked sufficient evidence of irreparable harm, reports The Canadian Press....

Bell’s iHeartRadio App Adds 39 Corus Radio Stations

Bell Media has expanded iHeartRadio Canada by adding 39 Corus radio stations, available across all platforms. Available on the iHeartRadio Canada iOS and Android app and the web, new Corus radio stations include Toronto's Q107 and Vancouver's CFOX; Calgary's Country 105 and Edmonton's CISN 103.9; Kitchener's 91.5 The Beat, playing the best of pop; and...

Bell Outage in Oshawa Ongoing as Repairs Underway [Update]

If you’re a Bell internet, phone, IPTV or wireless customers in Oshawa, Ontario, you might have experienced an outage since Monday. That’s because a third party looks to have accidentally cut a fibre cable, meaning this outage isn’t exactly the fault of Bell. The company tried to make this explicitly clear on X. "Some customers...

Another Emergency Cellphone Alert Test Hits May 8

Get ready for another emergency cellphone alert test, coming your way on Wednesday, May 8. The National Public Alerting System is a joint effort among federal, provincial, and territorial governments designed to warn the public of imminent or potential dangers, such as floods, tornadoes, fires, and other disasters. This system is also utilized for issuing...

Fizz TV is Coming for Apple and Android Users

Besides the launch of Freedom Mobile home internet and TV today, Quebecor’s Videotron also has TV coming to its prepaid wireless brand, Fizz, iPhone in Canada has learned. That’s according to the Fizz TV app in Apple’s App Store, showing as available for iPhone, iPad and Apple TV. The Fizz TV app is also showing...

Freedom Mobile Internet and TV with Promo Pricing Lands May 7 [Update]

Quebecor’s Freedom Mobile is set to reintroduce its home internet services and launch a new customizable TV option, aiming to provide a comprehensive and affordable entertainment package to its postpaid customers. Freedom's internet offerings utilize Rogers' cable network infrastructure, delivering speeds ranging from 30Mbps to 1Gbps. The services are initially available in select areas, with...

Public Mobile Starts Switching All Customers to New Points Program

Back in March, Telus-owned Public Mobile announced it was going to end its legacy rewards program in May, and the company has started to follow through on its plan. On Saturday, iPhone in Canada readers relayed to us that they started receiving text notifications from Public Mobile that they had automatically joined the new Public...

Telus Launches AI Chatbot Powered by ChatGPT

Telus has introduced a new generative AI customer support tool on Telus.com, a partnership with Fuel iX and Microsoft OpenAI Service, with the latter bringing access to ChatGPT. This new generative AI support tool has successfully handled over 50,000 customer queries, improving information accessibility by 28% compared to traditional site searches, says Telus, noting it...

Public Mobile Brings Back Canada-US Plans for a Limited Time

Telus-owned Public Mobile just can’t make up its mind, as it has brought back Canada-US plans after removing them last month. As of today, Public Mobile is showing the following Canada-US 5G plans for a limited time, available for new and existing subscribers. Time to make changes for your next renewal if you're an existing...